Whether household contents are subjected to fire or water damage, prompt and professional action is essential.

The first task of a specialized restoration company is to prevent further damage and deterioration of the household contents wherever possible. An inventory may be prepared and your contents carefully removed to a controlled environment for storage, or protection may be afforded on site.

Potential damage
When PVC that is found in many domestic appliances is burned, hydrochloric acid is formed, which is highly corrosive and attacks your household contents. Water damage may result from fire fighting activities.

For restoration purposes, it is important to remember the following:

• It is essential to remove all electrical items and sensitive possessions
  as quickly as possible to a warm, dry environment to arrest corrosion, which
  could otherwise prevent successful restoration.


• Water causes swelling, delamination, joint failure and ’blooming’
  to wooden furniture.


• Heat can cause thermal damage to household items.


• Smoke damages the patina of the wood, destroys decorative and protective
  finishes, and can discolor white goods and plastics.


• Even though the damage may look severe, restoration results on items of
  furniture are generally astoundingly good, depending on the severity and the
  value of the items (intrinsic or sentimental).

STEP 1: Visual Inspection
Surveying the degree and extent of damage – from odor, burn, soot and water – results in a cost estimate and plan of action.

STEP 2: Deodorization
Our subsidiary’s proprietary chemicals and methods are applied throughout the restoration process to neutralize and remove the odors in your home or office which are caused by fire and smoke

STEP 3: Structure Cleaning
Clean and restore items such as flooring, walls, air-ducts and ceilings removing residue with a “ceiling to floor pattern” to ensure optimal results.

STEP 4: Evaluate Contents
Fire and smoke may not be completely destructive. Though some items may be more cost efficient to replace, those valuables which can be cleaned and restored will be identified and tagged.

STEP 5: Contents Cleaned
Clean and restore items such as furniture, accessories and surfaces with various methods developed by BMS based on the extent and type of damage.

STEP 6: Restoring Lives
Your valuables can be returned to your home or office or safely stored in our facilities until the restoration is complete.

For fire/water damage restoration services, click here to locate a P.W. Stephens service center near you.